My shopping experience at Dhanak

In the recent past, we have seen a mushroom growth of online jewellery and cosmetic stores in Pakistan.. But there's a downside to it too. I recently read some bad experiences the fellow bloggers had with sham stores and sub standard goods and the instances where the goods were mis-delivered and the stores refused to take any responsibility. Well, I was very lucky in this regard. I shopped for these 2 items from Dhanak.

J.CREW Rings set for PKR 820

FOREVER 21 Earrings set for PKR 500

The TCS guy delivered it to some other address. Maria emailed me telling that the items have been delivered. As I wasn't in Pakistan. I confirmed from my mom who told me that she got no parcel. Maria kept updating my mom on phone and me through email while she traced my parcel. She even offered to send the money back if the parcel doesn't get traced, Ultimately, TCS recovered my parcel from the wrong delivery and it was sent to my home.

All set to roll, I was deeply impressed by Maria's service (Jewelry store owner at Dhanak) and how concerned and cooperative she was all the way!
 
Have you ever had an exceptionally good or painfully ad experience with online shopping? Hit back to comment. :)
xoxo


P.S: This is an UN- SPONSORED post and depicts my first hand shopping experience with the store.